KM opens but nothing is shown

7 years 7 months ago #63 by javier-fernandez
KM opens but nothing is shown was created by javier-fernandez
Hi!

I have installed KM v15.1.4 on another computer (Windows 2008 R2 SP1) for which I have licensed the product.

When starting KM the following dialog is shown saying that the main configuration form could not be loaded (see attached document). Then, after pressing OK, KM starts with an empty window and throws an exception.

Do you know what happen?

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  • javier-fernandez
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7 years 7 months ago #64 by javier-fernandez
Replied by javier-fernandez on topic KM opens but nothing is shown
Hi!

This is a common issue: it is mandatory to have the .NET framework 4.5 (or newer).

You can find the last release here: www.microsoft.com/en-us/download/details.aspx?id=48130

Regards,
Javier

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