If you are using a MySQL Database and get the following error when trying to open RQA, you can solve this by modifying the datatype of a column in the database.
Please, open the log file and check that the error that appears is as follows:
As the log indicates, the problem is caused by the column
server in the table
irqadatabase. To fix it, you only need to access said table and column in MySQL and change its datatype from TEXT to LONGTEXT, as shown in the picture below.
Note: This error has been corrected in the backups that can be downloaded
from our website
. This issue affects only older backups.