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The REUSE Company offers different jobs to different profiles within IT

 

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Currently we have the following jobs available:

 

Technical Support Specialist

About the job

As a Technical Support specialist, you will be able to join our organization to run the Technical Support workflows needed around our Systems Engineering Suite applications.

Key day-to-day responsibilities

  • Understand our technologies and become product experts to train our clients
  • Open troubleshooting tickets and detail action steps and resolutions
  • Assist in the rapid assessment of both the nature and severity of customers issues
  • Investigate and troubleshoot and solve issues
  • Collect customer feedback and improve internal best practices
  • Location: headquarters of The Reuse Company in Spain (Madrid)

About you

Minimum Qualifications

  • Working proficiency and communication skills in verbal and written English
  • Very good at technology troubleshooting
  • Associate degree in Computer Science or similar technical field of study
  • Excellent interpersonal skills (listening, writing, discussing)
  • Problem-solver and multitasker who stay cool under pressure
  • Strong attention to detail and follow-through
  • Strong capability to adapt to shifting corporative workflows and procedures
  • Strong capability to adapt to shifting priorities, demands, and timelines

Nice to Have

  • Software Engineering knowledge
  • Software development experience: either in desktop (.NET, Nunit) or web (HTML, CSS, JS, AngularJS, ASP.NET) applications using relational databases (Oracle, MySQL, SQL Server or MS Access).
  • Systems Engineering knowledge
  • Know-how to identify opportunities of improvement
  • Skilled in European languages

About us

The REUSE Company is an organization specialized in the application of Semantic Representation and Analysis Technologies to a wide range of industries: Aerospace, Defense, Automotive, Naval, Health, Industrial machinery... Our customers are usually (but not limited to) safety-oriented organizations.

TRC is an international company, in some countries still under development. The spirit inside the headquarter (Spain) is to promote an international professional environment.

Our main focus is on System/Software Reuse, Traceability and Quality applied to all types of work-products throughout the whole SE lifecycle (requirements, SysML Models, physical models, tests cases, data results, manuals, natural language descriptions, fault trees, etc.). The integration of tools and technology from The REUSE Company facilitates the representation, analysis and exploitation of knowledge allowing for a knowledge-centric system engineering approach.

Our mission is to promote system/software and knowledge reuse within any organization, by offering processes, methods, tools and services that make it possible. We offer technology that is fully integrated within the organization's production chain.

You can find more detailed information about our company at reusecompany.com

What we offer

  • Permanent contract, Full-time position
  • Attractive remuneration according to your experience; salary based in Spain between 22.000€ and 27.000€
  • Team-based working environment, young and passionate people
  • Working with the best professionals in a leading company
  • Opportunities for development and growth within the company and the international group
  • Flexible working hours

Are you interested in any job offer? Send us your CV!

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